These Terms of Service ("Terms") govern your use of the Aspen Leaf Assisted Living website at aspenleafassistedliving.com and any SMS, email, or other communications you receive from us in connection with your inquiry. By submitting an inquiry through our forms or opting in to receive SMS messages, you agree to these Terms.
SMS Program
Aspen Leaf Assisted Living operates an SMS program limited to transactional and customer-care messages related to inquiries you submit through our website. Message types we send include:
- Transactional: acknowledgment of an inquiry you submit
- Transactional: tour scheduling confirmations and reminders
- Alerts: follow-up communications about a specific support request
- Customer care: responses to questions you ask us
- Customer care: general assistance
We do not send promotional, marketing, or sales messages via SMS. Message frequency varies based on the nature of your inquiry. You will not receive any SMS messages from us unless you have explicitly opted in via a website form.
How to Opt Out of SMS Messages
You can opt out of receiving SMS messages from Aspen Leaf at any time by replying STOP to any message we send you. To get help with our SMS program, reply HELP. Opting out is immediate, free, and permanent (unless you later choose to opt back in via a new form submission).
Support & Contact
For questions about our SMS program, your account, or any communication you receive from us, please contact us at any of our four locations:
- Flagler: (719) 965-4353
- Stratton: (719) 348-4666
- 6th Street, Limon: (719) 775-9412
- Circle Lane, Limon: (719) 775-9031
You may also reach our team via the contact form on this website.
Message & Data Rates
Message and data rates may apply. Standard messaging rates charged by your mobile carrier apply to every SMS message we send or that you reply to. Aspen Leaf does not charge you separately for SMS communications. Please check with your mobile carrier for the details of your individual plan.
Carrier Disclaimer
Mobile carriers, including T-Mobile, AT&T, Verizon, and others, are not liable for delayed, lost, or undelivered messages sent through their networks. Aspen Leaf cannot guarantee delivery or timeliness of any SMS message and assumes no liability for failed, delayed, or misdelivered messages caused by carrier networks or your mobile device.
Age Restriction
You must be at least 18 years of age to submit a form on our website or opt in to receive SMS messages from Aspen Leaf. By submitting a form or opting in to SMS, you represent and warrant that you are 18 or older.
Privacy
Your use of our website and SMS program is also governed by our Privacy Policy, which describes what information we collect and how we use it. We do not share SMS opt-in data or consent records with any third party. See the Privacy Policy for full details.
Limitation of Liability
Information provided through our website or SMS program is for general informational purposes only and does not constitute medical, legal, or financial advice. Decisions about senior care should be made in consultation with appropriate medical, legal, or financial professionals.
Changes to These Terms
We may update these Terms from time to time. The updated date at the top of this page reflects the most recent revision. Continued use of our website or SMS program after an update constitutes acceptance of the revised Terms.
Contact Us
Questions about these Terms? Reach us at any of the phone numbers listed above, or through our contact form.